HalaFunnels ("we", "us") is an online tool that lets sellers build cash on delivery landing pages and receive orders. This policy covers two groups of people: sellers, who create an account with us, and buyers, who order on a seller's page. Questions: support@halafunnels.com.
1. Information from sellers
- Account: your name, email address and password (stored only as a secure hash by our login provider). If you sign in with Google, we receive your name, email address and profile picture from Google.
- Shop and brand details: brand names, logos, WhatsApp number, contact email, address, your own domains and your store policy texts.
- Page content: product names, texts, prices, photos, videos and settings you add or create.
- Connections you choose to add: ad pixel IDs and access tokens (Meta, TikTok, Google, Snapchat) and a Google Sheet link.
- Usage and technical data: log records such as dates, pages opened, browser type and IP address, used to keep the service working and secure.
2. Information from buyers, which we handle for the seller
When a buyer orders on a seller's page, we store the order for that seller. The seller decides what the order form asks and is responsible for how the buyer's details are used. We only process this information to run the service for the seller.
- Order details: name, phone number, city, area, street address, landmark, and, if the form asks for them, email and a note; the product, quantity and price.
- Location, only if the buyer taps "Use my current location": the phone's location, used to fill in the address. We look up the street name with OpenStreetMap.
- Visit data: a visitor ID cookie (
sg_vid) that counts visits and orders per page and helps stop repeated fake orders, plus the IP address and device type, used to block spam. - Ad tracking set up by the seller: if the seller adds Meta, TikTok, Google or Snapchat tracking, those companies' scripts run on the page and receive page and order events. When the seller turns on server events, order details such as phone number and email are sent to those companies in a hashed (scrambled) form so they can match ads to orders. Their own privacy policies apply.
3. How we use information
- To run HalaFunnels: show pages, take orders, send them to the seller, and let the seller export or sync them (for example to a Google Sheet or a courier file).
- To keep the service safe: stop fake and repeated orders, spam and misuse.
- To write page text and images with AI when a seller asks. We send the product information and photos to our AI provider (OpenAI). We do not send buyers' order details to AI.
- To reply to support requests and tell sellers about important changes to the service.
We do not sell personal information, and we do not use buyers' details for our own marketing.
4. Companies that help us run the service
- Hosting: Vercel (web hosting) and Supabase (database, file storage and login).
- Login: Google, if you choose "Continue with Google".
- AI: OpenAI, for page text and images that sellers ask for.
- Maps: OpenStreetMap, to turn a buyer's location into a street name.
- Google: Google Sheets, when a seller connects a sheet, and YouTube, when a seller searches for product videos.
- Ad platforms: only the ones a seller connects (Meta, TikTok, Google, Snapchat).
These companies may process data in other countries. They only get what they need to do their part.
5. How long we keep information
We keep seller accounts, pages and orders while the account is open. A seller can delete pages at any time. When a seller asks us to close their account, we delete their account, pages and orders within 30 days, except where the law requires us to keep something longer. Backups are cleared over time.
6. Your choices and rights
- Sellers can see and change their details in the app, and can ask us at support@halafunnels.com for a copy of their data, a correction, or deletion.
- Buyers should first contact the seller they ordered from, because the seller controls their order. You can also write to us and we will help or pass your request to the seller.
- You can block or delete cookies in your browser. A page still works without the visitor cookie.
7. Cookies
- Login cookies on this website and the seller app keep you signed in. They are needed for the service.
- The visitor cookie (
sg_vid) on sellers' pages counts visits and helps stop fake orders. - Ad platform cookies appear on a seller's page only if that seller adds tracking.
8. Security
We use encrypted connections (HTTPS), access controls in our database, and limits that slow down misuse. No service is perfectly secure; if we learn of a breach that affects you, we will tell you.
9. Children
HalaFunnels is for businesses. Sellers must be at least 18 years old.
10. Changes to this policy
We may update this policy. We change the date at the top, and we tell sellers by email about important changes.
11. Contact
Email support@halafunnels.com. See also our Terms of Service.